[Koha-bugs] [Bug 4461] Context-sensitive report a problem screen

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=4461

Martin Renvoize <martin.renvoize at ptfs-europe.com> changed:

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--- Comment #48 from Martin Renvoize <martin.renvoize at ptfs-europe.com> ---
I documented some of the ReplyTo stuff back when it was first introduced as a
feature in bug 9530.. Jonathan is correct, we should not spoof user address in
the from address is it's very likely you'll end up in a spam list that way.

https://wiki.koha-community.org/wiki/MRenvoize/Email roughly explains it and I
have a feeling that was lifted and put in our own manual somewhere but I can't
see it right now.

In bug 22821 I add some handling to allow specifying reply-to address at the
EnqueuLetter stage.. it is my feeling if you want to send email 'from' a patron
'to' a library you should use a combination of not supplying a 'from' address
(as it'll pick an appropriate one in _send_message_by_email), setting the 'to'
using Koha::Library->get_effective_email (perhaps I should rename that
get_inbound_email_address) which will do an appropriate fallback through
replyto addresses and finally add a reply-to address of the patron so whoever
receives the email can reply to the actual user.

See bug 22821 and bug 22823 for some further details around email handling.

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