[Koha-bugs] [Bug 26626] New: When checking in a hold that is not found the X option is 'ignore' and when hold is found it is 'cancel'

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26626

            Bug ID: 26626
           Summary: When checking in a hold that is not found the X option
                    is 'ignore' and when hold is found it is 'cancel'
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: normal
          Priority: P5 - low
         Component: Circulation
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: nick at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

This can lead to accidental cancellation if one is simply trying to dismiss the
modal and has learned that the X option is often 'ignore'

I would suggest replacing 'Ignore/Cancel' with 'Dismiss' and moving the
'Cancel' option to the left of 'Confirm hold'

To recreate:
 1 - Place a hold for pickup at library A 
 2 - Checkin the item at Library A
 3 - Note the modal has 'Ignore' option
 4 - Click it, nothing happens
 5 - Check in the item again, same modal
 6 - Click 'Confirm'
 7 - Check in the item again
 8 - Now 'Ignore' is replaced by 'Cancel'
 9 - Click 'cancel', but pretend you thought it was 'Ignore'
10 - The book comes up on the holds queue, but no one can find it, because it
is on the holds shelf
11 - Then staff do find it, but they hold it for the next patron
12 - The original patron comes in to library, but you won't give them the book,
because someone else has the hold now
13 - Drama ensues...

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