[Koha-bugs] [Bug 12656] Send a notice to patrons when their hold was cancelled because it was not picked up

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=12656

Nick Clemens <nick at bywatersolutions.com> changed:

           What    |Removed                     |Added
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                 CC|                            |nick at bywatersolutions.com

--- Comment #17 from Nick Clemens <nick at bywatersolutions.com> ---
I was unsure at first about not being able to add a reason without sending the
notice, however, it seems like you just won't add a reason if you don't want to
send.

You can also force the reason and prevent sending by wrapping the notice in a
conditional:
[% UNLESS hold.cancellation_reason == 'INSANITY' %]
...
[% END %]

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