[Koha-bugs] [Bug 26850] New: Turning off pick up location does not affect current hold request

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26850

            Bug ID: 26850
           Summary: Turning off pick up location does not affect current
                    hold request
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: System Administration
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com

Each year, schools or other libraries that have to close for a season can have
their pick up locations turned off.  However, this does not affect currently
active hold requests that chose that library as a pick up location.

I would suggest a feature either in preferences or in the individual library
next to the pick up location switch that would, if enabled, suspend that hold
when triggered, flag the hold as needing attention, and notify the patron that
the hold has been suspended until they choose a new pick up location.  This
could either be invisible to the staff, and the check-in would then go to the
next patron in the queue, or it could alert the staff member at check in and
give them the option to trigger the next hold or ignore (I think the first
option would be less staff intensive).

The patron's hold list could list the item as suspended, and needs attention. 
Once they choose a new location, it would unsuspend, and they would not loose
their place in the queue.  Or they could choose to ignore, and wait for the
location to open, which would reactivate the hold (based on the needing
attention flag), or they could choose to cancel the hold.

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