[Koha-bugs] [Bug 28262] New: Check ins using offline circulation files (.koc) not refunding lost charges

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=28262

            Bug ID: 28262
           Summary: Check ins using offline circulation files (.koc) not
                    refunding lost charges
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: normal
          Priority: P5 - low
         Component: Circulation
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: kyle at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

>From a partner: Our branch's lost item fee refund on return policy is set to
"yes" and will refund lost charges whenever a lost item is checked in through
the normal means. However, when checking in items through the offline
circulation (desktop application) the lost fees remain on the patrons'
accounts. We've been using the offline application extensively as part of our
item quarantining process and now have a lot of lost charges on patron accounts
for items that have been returned.

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