[Koha-bugs] [Bug 27562] itiva notices break if record title contains quotes

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=27562

--- Comment #1 from Kyle M Hall <kyle at bywatersolutions.com> ---
Created attachment 115909
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https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=115909&action=edit
Bug 27562: itiva notices break if record title contains quotes

itiva has reported to us that quotes in the title of a record cause the call to
not be made to the patron. The fix is to remove quotes from the title, as
quotes are not spoken anyway ( That is, "Queens" and "Queen's" are pronounced
the same ).

Test Plan:
1) Set up itiva to send phone notes
2) Find a record with quotes in the title
3) Trigger an itiva notice ( checkout, checkin, place hold, etc )
   using the itiva outbound cronjob
4) View the CSV, note the title has the quotes in it
5) Apply this patch
6) Repeat steps 2-3
7) View the CSV, note the title contains no quotes!

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