[Koha-bugs] [Bug 27936] AllowItemsOnHoldCheckoutSIP does not allow checkout of items currently waiting for a hold

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=27936

Jeff Gaines <jgaine at arlingtonva.us> changed:

           What    |Removed                     |Added
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                 CC|                            |jgaine at arlingtonva.us

--- Comment #4 from Jeff Gaines <jgaine at arlingtonva.us> ---
The syspref is working as we were looking for, so if you do change this, please
leave this functionality as an alternate option for it.

I cannot imagine the use case for Patron B to be able to walk up to the
self-serve Hold Shelf, take an item held for Patron A, and check it out at a
self checkout station without staff intervention/approval. Is that truly the
intent of this?

If Patron B finds an item on the regular shelf that is on the Holds Queue
report for Patron A but staff have not gone out and pulled it yet, then it's
"finders keepers" and we want Patron B to be able to check it out. But once an
item is trapped and on the Hold Shelf for patron A (and Patron A has been
notified to come get it), we don't want anyone other than Patron A to be able
to check it out without staff approval.

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