[Koha-devel] Autorenewals renewing an item then sending a renew failure email the next day

[McGowan, Janet]

Yes, using the PREDUE notice is a way around this, however it would only
work if No renewal before is set to 1.
Having said that there are many benefits to the --send-notice functionality
- the end user is notified about the reason why a material is renewed or
otherwise - so ideally we would like to be able to use this separate
autorenewal notification.
I believe the community bug for this is
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19014
but in a few brief tests I don't believe it totally fixes the problem, I'm
afraid I haven't had a chance to test the fix properly yet though.
-Janet



*Janet McGowan*

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On Mon, 10 Dec 2018 at 16:47, Holger Meissner <
Holger.Meissner at hs-gesundheit.de> wrote:

> On Mon, Dec 10, 2018 at 10:56 AM McGowan, Janet <mailto:
> janet.mcgowan at ptfs-europe.com> wrote:
> > Our feedback from customers has been that the user only needs to be
> informed that the autorenewal
> > cannot take place at the point that the renewal would take place (ie at
> the point that the No renewal
> > before policy values kicks in).
>
> I wonder if the regular PREDUE notice is sufficient for that or not? Maybe
> we don't need a special auto renewal notice, but rather a way to make sure
> that the PREDUE trigger can't be set to any value > no renewal before?
>
> We actually use OPACUserJS to hide that setting.
>
> Regards,
> Holger
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