[Koha-devel] Does anyone use "Item circulation alerts"?

[Indranil Das Gupta]

Hi David:

>From our clients in the Indian subcontinent i can certainly vouch that the
functionality *is used* quite frequently because for certain "holy cow"
patron categories / patrons the librarians do not want to attract their ire
by "how dare you tell me I've an overdue item" email.  Not an welcome
scenario, but its a reality in societies stuck somewhere between feudalism
and capitalism.

Removing that feature may result in a large number of Indian users leaving
koha for non standard local software.

Just my 2p.

Cheers
Indranil.

On Tue, 26 Apr, 2022, 6:43 am , <dcook at prosentient.com.au> wrote:

> I think today is the first time in 10 years that I’ve bumped into “Item
> circulation alerts”. By default, they’re enabled for everyone and
> everything, and that seems to work. However, today, I noticed a library
> where they’re disabled alerts for most categories and item types, and then
> wondered why they weren’t getting item circulation emails.
>
>
>
> I wonder if this functionality causes more harm than good these days?
> Looks like it was introduced in 2009 and never touched again?
>
>
>
> Of course, removing this functionality would probably be easier said than
> done, as it would be a behaviour change… so maybe it would need to be
> deprecated over time. If no rules exist, we could just hide it. If rules do
> exist, we’d alert the staff that this functionality was going away in a
> future version?
>
>
>
> David Cook
>
> Senior Software Engineer
>
> Prosentient Systems
>
> Suite 7.03
>
> 6a Glen St
>
> Milsons Point NSW 2061
>
> Australia
>
>
>
> Office: 02 9212 0899
>
> Online: 02 8005 0595
>
>
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