[Koha-devel] The vendor does not exist at serials/subscription-add.pl

[Londhe Amar]

Hello ,

Please help to resolve this issue.

On 24/03/22 3:21 pm, Londhe Amar wrote:
> Hello,
>
> I have checked all log files also checked apache2 error log but 
> nothing is important in log file.
>
> is there any other way to solve this issue. Please help me to solve.
>
> ***We have installed koha through the command line standard 
> installation process by downloading the tar.gz file, so we cannot use 
> the koha command. ie. Koha-common.
>
>
> On 24/03/22 3:03 pm, Jonathan Druart wrote:
>> Try /var/log/koha/$KOHA_INSTANCE/plack-error.log
>>
>> Or, watch them all with /var/log/koha/$KOHA_INSTANCE/*.log
>>
>> Le jeu. 24 mars 2022 à 09:21, Londhe Amar <amar at ourlib.in> a écrit :
>>> Hello,
>>>
>>> Thanks for quick response.
>>>
>>> I have tried all sorts of ways to identify the problem.
>>>
>>> 1) Tried to clear browser cache,
>>>
>>> 2) Tail log file: There is nothing in the log file.
>>>
>>> 3) The browser console is clean, no errors appear.
>>>
>>>
>>> -- 
>>> Thanks and Regards,
>>> Londhe Amar
>>> Software developer
>>>
>>>
>>> On 24/03/22 1:38 pm, Indranil Das Gupta wrote:
>>>
>>> Hi,
>>>
>>> The standard way to debug such errors in Koha are as follows
>>>
>>> 1) Completely clear browser cache and retry
>>>
>>> 2) If #1 does not work and error persists, check your browser 
>>> console for errors
>>>
>>> 3) If #2 does not show anything OR does not show anything that is 
>>> relevant to the error you are encountering, then tail the 
>>> intranet-error.log and see what is logged when the error occurs on 
>>> the GUI. Typically, the log file will show the actual Koha perl 
>>> script or module which is throwing the error along with the line 
>>> number. Then one should open that file, go to that line number and 
>>> by reading the code figure out what is missing and cross check 
>>> against the data in the database.
>>>
>>> thanks pretty much the basics of debugging Koha.
>>>
>>> hope this helps
>>> -- 
>>> Indranil Das Gupta
>>> L2C2 Technologies
>>>
>>> Phone : +91-98300-20971
>>> WWW : http://www.l2c2.co.in
>>> Blog    : http://blog.l2c2.co.in
>>> IRC     : indradg on irc://irc.freenode.net
>>> Twitter : indradg
>>>
>>>
>>> On Thu, 24 Mar 2022 at 13:29, Londhe Amar <amar at ourlib.in> wrote:
>>>>
>>>>
>>>> Home › Serials › New subscription
>>>> Unable to add new subscription in koha.
>>>>
>>>> vendor is available in koha,
>>>> I am able to search for a vendor on the subscription edit form at
>>>> serials/subscription-add.pl, but when i select vendor and biblio and
>>>> click on next button it shows " The vendor does not exist " alert.
>>>>
>>>> I have upgraded koha version 19.11 to 20.11.06.
>>>>
>>>>
>>>> Is there anything else I might want to examine that could be 
>>>> causing the
>>>> problem?
>>>>
>>>>
>>>> -- 
>>>> Thanks and Regards,
>>>> Londhe Amar
>>>> Software developer_______________________________________________
>>>> Koha-devel mailing list
>>>> Koha-devel at lists.koha-community.org
>>>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>>>> website : https://www.koha-community.org/
>>>> git : https://git.koha-community.org/
>>>> bugs : https://bugs.koha-community.org/
>>> -- 
>>> Thanks and Regards,
>>> Londhe Amar
>>> Software Developer
>>>
>>> _______________________________________________
>>> Koha-devel mailing list
>>> Koha-devel at lists.koha-community.org
>>> https://lists.koha-community.org/cgi-bin/mailman/listinfo/koha-devel
>>> website : https://www.koha-community.org/
>>> git : https://git.koha-community.org/
>>> bugs : https://bugs.koha-community.org/
>
-- 
Thanks and Regards,
Londhe Amar
Software Developer