[Koha-win32] New Koha installation - Error 500 - Help please

Sun Jun 18 23:40:10 CEST 2006

Dear colleagues:

  I have installed Koha 2.2.4 following carefully the instructions in Rob Weir's very clear "Koha on Windows" manual. After several trials, the best result I could get was that the browser shows the "Welcome to Koha" page for a few seconds, after which I get the ERROR 500 message "Premature end of script header: opac-mail.cl" when calling opac, or "end of script at mainpage.cl" when calling intranet.

  I reboot the computer and make sure that Apache and MySQL are running refreshed before opening the browser. All scripts seem to be ok, pointing to the right places.

  I have 2 other versions of Apache for Genisis and Marcopolo applications on the same machine for testing, and make absolutely sure that they are closed down before starting the Koha apache server (I kill them from the Task Manager, with the corresponding pid code)

  "Ping opac" and "ping intranet" work ok, sending and receiving from 127.0.0.1.

  Any ideas on how to proceed from here? I am grateful for any help/hint.

  My system is: Pentium 4, running Win XP serv.pack 2,
  Apache 2.0.58, MySQL 5.0.22, Perl 5.8.8. build 818, Koha 2.2.4

  The only possible problem I can think of, is that I am running Windows in Spanish, over a first English installation, so most of my programs are now in c:\"Archivos de Programa" instead of "Program Files". The active Apache is in c:\Program Files\Apache Group\Apache2\bin\ as the KOHA installer specifically asked for Apache installation in "Program Files". Could it be that some part of the Koha system looks for something in c:\"Archivos de Programa" instead of c:\"Program files"? 

  I include the error logs here:

  Apache Error.log:

  [Sun Jun 18 15:42:57 2006] [notice] Child 2012: Starting 250 worker threads.
[Sun Jun 18 15:50:08 2006] [notice] Parent: Received shutdown signal -- Shutting down the server.
[Sun Jun 18 15:50:08 2006] [notice] Child 2012: Exit event signaled. Child process is ending.
[Sun Jun 18 15:50:09 2006] [notice] Child 2012: Released the start mutex
[Sun Jun 18 15:50:10 2006] [notice] Child 2012: Waiting for 250 worker threads to exit.
[Sun Jun 18 15:50:10 2006] [notice] Child 2012: All worker threads have exited.
[Sun Jun 18 15:50:10 2006] [notice] Child 2012: Child process is exiting
[Sun Jun 18 15:50:10 2006] [notice] Parent: Child process exited successfully.
[Sun Jun 18 15:50:11 2006] [notice] Apache/2.0.58 (Win32) configured -- resuming normal operations
[Sun Jun 18 15:50:11 2006] [notice] Server built: Apr 29 2006 17:47:10
[Sun Jun 18 15:50:11 2006] [notice] Parent: Created child process 3860
[Sun Jun 18 15:50:11 2006] [notice] Child 3860: Child process is running
[Sun Jun 18 15:50:11 2006] [notice] Child 3860: Acquired the start mutex.
[Sun Jun 18 15:50:11 2006] [notice] Child 3860: Starting 250 worker threads.

  Opac-error-log

  [Sun Jun 18 15:50:54 2006] [error] [client 127.0.0.1] Premature end of script headers: opac-main.pl
[Sun Jun 18 15:50:54 2006] [error] [client 127.0.0.1] DBI connect('blank224:localhost','koha',...) failed: Client does not support authentication protocol requested by server; consider upgrading MySQL client at c:/usr/koha224/intranet/modules/C4/Context.pm line 411
[Sun Jun 18 15:50:54 2006] [error] [client 127.0.0.1] DBI connect('blank224:localhost','koha',...) failed: Client does not support authentication protocol requested by server; consider upgrading MySQL client at c:/usr/koha224/intranet/modules/C4/Context.pm line 411
[Sun Jun 18 15:50:54 2006] [error] [client 127.0.0.1] Can't call method "prepare" on an undefined value at C:/USR/koha224/opac/cgi-bin/koha/opac-main.pl line 16.
[Sun Jun 18 15:51:56 2006] [error] [client 127.0.0.1] File does not exist: C:/USR/koha224/opac/htdocs/intranet
[Sun Jun 18 16:35:34 2006] [error] [client 127.0.0.1] script not found or unable to stat: C:/USR/koha224/opac/cgi-bin/koha/mainpage.pl
[Sun Jun 18 16:35:39 2006] [error] [client 127.0.0.1] script not found or unable to stat: C:/USR/koha224/opac/cgi-bin/koha/mainpage.pl
[Sun Jun 18 16:35:44 2006] [error] [client 127.0.0.1] Premature end of script headers: opac-main.pl
[Sun Jun 18 16:35:44 2006] [error] [client 127.0.0.1] DBI connect('blank224:localhost','koha',...) failed: Client does not support authentication protocol requested by server; consider upgrading MySQL client at c:/usr/koha224/intranet/modules/C4/Context.pm line 411
[Sun Jun 18 16:35:44 2006] [error] [client 127.0.0.1] DBI connect('blank224:localhost','koha',...) failed: Client does not support authentication protocol requested by server; consider upgrading MySQL client at c:/usr/koha224/intranet/modules/C4/Context.pm line 411
[Sun Jun 18 16:35:44 2006] [error] [client 127.0.0.1] Can't call method "prepare" on an undefined value at C:/USR/koha224/opac/cgi-bin/koha/opac-main.pl line 16.

  Opac-access-log

  127.0.0.1 - - [18/Jun/2006:15:50:53 -0400] "GET / HTTP/1.1" 200 252
127.0.0.1 - - [18/Jun/2006:15:50:53 -0400] "GET /cgi-bin/koha/opac-main.pl HTTP/1.1" 500 1164
127.0.0.1 - - [18/Jun/2006:15:51:56 -0400] "GET /intranet HTTP/1.1" 404 1185
127.0.0.1 - - [18/Jun/2006:16:35:34 -0400] "GET /cgi-bin/koha/mainpage.pl HTTP/1.1" 404 1180
127.0.0.1 - - [18/Jun/2006:16:35:39 -0400] "GET /cgi-bin/koha/mainpage.pl HTTP/1.1" 404 1180
127.0.0.1 - - [18/Jun/2006:16:35:43 -0400] "GET / HTTP/1.1" 200 252
127.0.0.1 - - [18/Jun/2006:16:35:43 -0400] "GET /cgi-bin/koha/opac-main.pl HTTP/1.1" 500 1159

  Intranet-error-log

[Sun Jun 18 16:35:08 2006] [error] [client 127.0.0.1] Can't call method "prepare" on an undefined value at c:/usr/koha224/intranet/modules/C4/Koha.pm line 326.
[Sun Jun 18 16:35:15 2006] [error] [client 127.0.0.1] Premature end of script headers: mainpage.pl
[Sun Jun 18 16:35:15 2006] [error] [client 127.0.0.1] DBI connect('blank224:localhost','koha',...) failed: Client does not support authentication protocol requested by server; consider upgrading MySQL client at c:/usr/koha224/intranet/modules/C4/Context.pm line 411
[Sun Jun 18 16:35:15 2006] [error] [client 127.0.0.1] Can't call method "prepare" on an undefined value at c:/usr/koha224/intranet/modules/C4/Koha.pm line 326.

  intranet-access-log

  127.0.0.1 - - [18/Jun/2006:15:52:15 -0400] "GET / HTTP/1.1" 200 248
127.0.0.1 - - [18/Jun/2006:15:52:15 -0400] "GET /cgi-bin/koha/mainpage.pl HTTP/1.1" 500 1162
127.0.0.1 - - [18/Jun/2006:15:52:55 -0400] "GET /cgi-bin/koha/mainpage.pl HTTP/1.1" 500 1162
127.0.0.1 - - [18/Jun/2006:16:34:53 -0400] "GET /cgi-bin/koha/mainpage.pl HTTP/1.1" 500 1162
127.0.0.1 - - [18/Jun/2006:16:35:00 -0400] "GET /cgi-bin/koha/mainpage.pl HTTP/1.1" 500 1162
127.0.0.1 - - [18/Jun/2006:16:35:07 -0400] "GET /cgi-bin/koha/mainpage.pl HTTP/1.1" 500 1162
127.0.0.1 - - [18/Jun/2006:16:35:14 -0400] "GET /cgi-bin/koha/mainpage.pl HTTP/1.1" 500 1162

      Wenke Adam
  Av. Matta 710
  Los Placeres
  Valparaíso
  Chile

  telef. Valpo: +56 32 39 54 90
  telef. Stgo:   +56 2 323 16 36 (casa de Pochi)
  cel:             +56 8 90 21 630

-------------- next part --------------
An HTML attachment was scrubbed...
URL: </pipermail/koha-win32/attachments/20060618/afa7e701/attachment-0001.htm>