[Koha-bugs] [Bug 28817] New: It should be possible to configure the reply_address for various notices

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Thu Aug 5 18:07:58 CEST 2021


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=28817

            Bug ID: 28817
           Summary: It should be possible to configure the reply_address
                    for various notices
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: normal
          Priority: P5 - low
         Component: Notices
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: nick at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org

Currently except for messages originating from the patron we do not set a
reply_address when enqueuing letters,

git grep reply_address

If no reply address is specified when we are sending the messages we use the
patron's library's address:
1325 sub _send_message_by_email {
...
1363     if ($patron) {
1364         $library           = $patron->library;
1365         $branch_email      = $library->from_email_address;
1366         $branch_replyto    = $library->branchreplyto;
1367         $branch_returnpath = $library->branchreturnpath;
1368     }
...
1393             reply_to => $message->{'reply_address'} || $branch_replyto,


This means that when an overdue is sent by the issuing library, replies go to
the patron's branch

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