[Koha-bugs] [Bug 31287] New: D-Tech kiosk can't connect to LMS (Koha)

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Wed Aug 3 12:39:26 CEST 2022


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31287

            Bug ID: 31287
           Summary: D-Tech kiosk can't connect to LMS (Koha)
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Hardware: PC
                OS: Windows
            Status: NEW
          Severity: blocker
          Priority: P5 - low
         Component: SIP2
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: simon.rowe at student.lst.ac.uk
        QA Contact: testopia at bugs.koha-community.org

We are London School of Theology and use Koha as our LMS.  We use a D-Tech
Check-in/Check-out Kiosk and as of 08:30 am (UK time) this morning (03-Aug-22),
the Kiosk cannot connect to the LMS (our D-Tech support say it is using SIP2). 
We cannot identify a network issue at our end, so D-Tech have asked us to check
with you whether there is any problem at your end.

This is urgent as it is impacting our users.

If needed, you can call me on +44 (0)7806 477763.

Once you let us know whether or not there is an issue at your end, we can
liaise with D-Tech accordingly.

Many thanks

Simon Rowe (Assistant Librarian - London School of Theology) on behalf of Keith
Lang, Librarian

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