[Koha-bugs] [Bug 32499] HOLDPLACED email goes to patron branch rather than item branch

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32499

--- Comment #6 from David Cook <dcook at prosentient.com.au> ---
(In reply to Katrin Fischer from comment #5)
> (In reply to David Cook from comment #3)
> > (In reply to Katrin Fischer from comment #1)
> > > What if there are multiple items from several branches?
> > 
> > I think one email goes out per item but interesting point
> 
> I think the idea about patron library is that one library can take care of
> the hold process - seeing who needs to get contacted, what you might want to
> recall (not quite there yet I think), etc. Sending to multiple does seem
> more prone to create chaos.

But wouldn't the email be going to the library that holds the item, so they'd
just need to be concerned about their own holdings? 

I admit I don't know why folk would want "emailLibrarianWhenHoldIsPlaced"
enabled. For a busy library, it would be information overload. For a small
library, I suppose it could allow for quick action on holds...

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