[Koha-bugs] [Bug 22456] Allow patrons to cancel their waiting holds

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22456

David Nind <david at davidnind.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  Text to go in the|                            |This enhancement allows
      release notes|                            |patrons to cancel holds
                   |                            |waiting for pickup from
                   |                            |their account (summary >
                   |                            |holds > request
                   |                            |cancellation button),
                   |                            |instead of having to
                   |                            |contact the library (for
                   |                            |example, by email, phone,
                   |                            |or in person).
                   |                            |
                   |                            |This is
                   |                            |enabled by setting rules by
                   |                            |library, patron type, and
                   |                            |item type. The rules are
                   |                            |set from a new "Default
                   |                            |waiting hold cancellation
                   |                            |policy" section under
                   |                            |Administration > Patrons
                   |                            |and circulation >
                   |                            |Circulation and fines
                   |                            |rules.
                   |                            |
                   |                            |Cancellation
                   |                            |requests received for
                   |                            |processing are listed in a
                   |                            |new tab "Holds with
                   |                            |cancellation requests"
                   |                            |under Circulation > Holds >
                   |                            |Holds awaiting pickup.

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