[Koha-bugs] [Bug 22456] Allow patrons to cancel their waiting holds

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22456

David Nind <david at davidnind.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  Text to go in the|This enhancement allows     |This enhancement allows
      release notes|patrons to cancel holds     |patrons to cancel holds
                   |waiting for pickup from     |waiting for pickup from
                   |their account (summary >    |their account (summary >
                   |holds > request             |holds > request
                   |cancellation button),       |cancellation button),
                   |instead of having to        |instead of having to
                   |contact the library (for    |contact the library (for
                   |example, by email, phone,   |example, by email, phone,
                   |or in person).
             |or in person).
                   |
                           |
                   |This is                     |This is
                   |enabled by setting rules by |enabled by setting rules by
                   |library, patron type, and   |library, patron type, and
                   |item type. The rules are    |item type. The rules are
                   |set from a new "Default     |set from a new "Default
                   |waiting hold cancellation   |waiting hold cancellation
                   |policy" section under       |policy" section under
                   |Administration > Patrons    |Administration > Patrons
                   |and circulation >           |and circulation >
                   |Circulation and fines       |Circulation and fines
                   |rules.
                     |rules.
                   |
                           |
                   |Cancellation                |Cancellation
                   |requests received for       |requests are listed in a
                   |processing are listed in a  |new tab "Holds with
                   |new tab "Holds with         |cancellation requests"
                   |cancellation requests"      |under Circulation > Holds >
                   |under Circulation > Holds > |Holds awaiting pickup.
                   |Holds awaiting pickup.      |

--- Comment #52 from David Nind <david at davidnind.com> ---
I've created some draft documentation for adding to the manual when pushed
(anyone should be able to edit this, it is a google doc..):

https://docs.google.com/document/d/1RMRvURF5VJy8YkUBuPSTilaL90JPVP23UaXln7paiWM/edit?usp=sharing

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