[Koha-bugs] [Bug 31572] New: E-mail and SMS verification

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31572

            Bug ID: 31572
           Summary: E-mail and SMS verification
 Change sponsored?: ---
           Product: Koha
           Version: 21.11
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Patrons
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

I believe Koha has a basic level of e-mail verification with patrons that self
register, but it would be helpful if there were a verification method for
e-mail and SMS on both staff and patron sides.

The idea is, that when an e-mail address or SMS number is entered by staff or
patron, there would be a button next to each that would say something like
'Verify'.  Staff or patron would click the button, and a link is sent to the
e-mail address or number with an explanation (instantly, not through a queue). 
If the patron clicks the link within a specified amount of time, the button
next to that address or number goes away, replaced by the word 'Verified!'.

Until the number or address is verified, notices will not go through that
method.  Notices would only go out through methods that are setup and verified.

A step further would be to have another button next to it on the staff side
that would be something like 'Re-verification Request'.  If staff get bounced
e-mails or texts, it would put the address or phone number back to a
verification needed mode, and stop all notifications through that method until
verified again.

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