[Koha-bugs] [Bug 26282] Allow staff to decide if a hold cancellation notice will be sent when cancelling a hold

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Sun Oct 29 11:43:09 CET 2023


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26282

--- Comment #97 from Katrin Fischer <katrin.fischer at bsz-bw.de> ---
(In reply to Katrin Fischer from comment #96)
> I tried testing this, but have run into 2 dead ends:
> 
> * Manually added a HOLD_CANCELLATION notice
> * Added email address to my patron, created a bunch of holds
> * Verified the AV exists and has values
> * Verified my patron has a primary email set
> 
> 1) From the patron account
> * Switch No to Yes for cancelling a hold
> * Choose reason, leave notify patron checked
> * Cancelled hold
> * Hold was cancelled, but: No notice was created
> 
> 2) Record detail page, holds tab:
> * Click on "garbage can" - modal comes up without cancellation reason pull
> down or notify option

I'd love to see this moving. We initially wanted to fix it right away after
introducing the feature...

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