https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23909 --- Comment #5 from Joonas Kylmälä <joonas.kylmala@helsinki.fi> --- (In reply to Andrew Fuerste-Henry from comment #4)
I believe the thinking is that whenever possible the book should go to the patron who has it in-hand. I'm sure the patron who previously got a notice that their hold is available *is* angry when their item isn't there for them, but nonetheless I have known real libraries that do this. I'm not arguing that it's a good idea, just that it's something I've known libraries to do.
Would you be able to check with these libraries if they could just disable the holds completely because there doesn't seem to be any use of placing a hold in that case? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.