https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38516 Arthur Suzuki <arthur.suzuki@biblibre.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |arthur.suzuki@biblibre.com Status|NEW |CONFIRMED --- Comment #14 from Arthur Suzuki <arthur.suzuki@biblibre.com> --- Hello, I think we've found what is the actual reason of this bug : https://github.com/ssimms/pdfapi2/issues/86 Koha uses PDF files located in the sources at this location: koha-tmpl/intranet-tmpl/prog/pdf/*.pdf It uses these files as templates to generate PDFs, and the fact that the templates are not writable in the first place creates the problem. Also depending on your installation it may work or not, by default I couldn't reproduce the issue on KTD because the user and group are both "koha". On some other installation user is "koha" and group would be something else, without any write permissions on the files. If that's the case, you can try giving the write permissions to the group, it may solves your issue. Test plan in KTD : - change the owner of the pdf files in koha-tmpl/intranet-tmpl/prog/pdf/ to "root" - try to open the pdf generated by a basket group in acrobat reader - there should be an error - change the owner back to "koha" - make a new pdf - no problem I will try to propose a patch to change the mode of these files and make them writable by the group to fit all kind of installations. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.