http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10059 --- Comment #3 from Nicole C. Engard <nengard@gmail.com> --- Yes, we did ... but it has caused all kinds of problems when it comes to a support company. We use that user to get in to our customer's systems to help them with support. Yes, we can create a superlibrarian, but there are too many ways that those in the library could delete or mess up that user and make it impossible for us to get in. One example is a batch delete on 'inactive' patrons - well our support user would never have checked anything out and as such would be deleted. The warning is good - and it should be there for the average user, but this development has made it difficult as a company supporting libraries to continue to support them. Nicole -- You are receiving this mail because: You are watching all bug changes.