https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=27211 Bug ID: 27211 Summary: Shelving locations for holds Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: cbrannon@cdalibrary.org QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com Every library handles holds differently, but one thing remains the same through most, if not all...when a hold is triggered, it waits somewhere in the building. Some libraries might have more than one shelving location. One issue that has always been a problem for libraries that have automatically expired holds, or any library that has a cancelled hold. Unless someone is going through each of the holds on the hold shelf daily, how do you find the item? If you look up an held item that has automatically expired (guessing on this, as we don't do this), or an item that is cancelled, the item shows the regular shelving location and that it is AVAILABLE. This is of no help to staff or the patron. One solution might be to use the CART feature, and update the temporary location to reflect a given shelving location for holds. There are a few issues for using this feature: 1) the CART location reverts back to the permanent shelving location after X amount of days. This would have to be overridden to stick until the item is actually not being held and is checked in, and then go through the regular CART routine, if any. 2) When triggering a hold, the hold would have to know which shelving location is being used. We could either define a default location that could be changed to a select few locations (maybe a HOLDLOC table?), so the default could be used without extra steps, OR even further, a default shelving location defined for each desk (I know the desk feature is part of an upcoming Koha upgrade). If staff don't want the public to know that the item is on a public hold pickup shelf, the OPAC description could simply read "See staff for assistance". Thoughts? Is this doable? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.