https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18895 Bug ID: 18895 Summary: Lost Items Not Removed From Patron's Account When Charge is Paid Change sponsored?: --- Product: Koha Version: unspecified Hardware: All OS: All Status: NEW Severity: major Priority: P5 - low Component: Circulation Assignee: koha-bugs@lists.koha-community.org Reporter: cslone@camdencountylibrary.org QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com Hi, There is a potentially severe problem when paying the replacement charge for an item if the item is still checked-out to a patron. For example, if your cronjob is set to mark an item lost and you charge patrons for lost items, using anything other than the 'pay' button will not remove the item from the patron's checkouts after the charge has been paid. 'Pay selected,' 'Pay amount,' Write off,' or 'Write off all' will take care of the charge, but the item will remain checked-out and marked as 'Long Overdue / Lost' on the patron's record. Additionally, it is difficult to identify these erroneous items if staff does not catch it them immediately, making it hard to correct lingering problems. To replicate: 1.) Set preference WhenLostChargeReplacementFee to 'Charge' 2.) Edit the record of a checked-out item to the lost status indicated by your DefaultLongOverdueChargeValue. Note: To keep the item checked-out, this must be done by opening and editing the item's record (not directly from the items tab of the bibliographic record). You can also use an item that your longoverdue cronjob marked. 3.) Confirm that the item is still checked-out to the patron and that the replacement fee was charged. 4.) Use pay selected, pay amount, write off, or write off all with the replacement charge and confirm the action as you normally would. 5.) The charge will be removed but the item will still be checked-out to the patron's record. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.