https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=17528 --- Comment #3 from Mike <black23@gmail.com> --- Hello Katrin, I agree with you generally. But some libraries have braches and stores. In these cases is process different. Let me expain it on example: - borrower hold to pull title from external store without staff - somebody from staff at main bulding create request for driver - hold is still on list but without any sign that request is already done - if staff members rotate very often do same work because dont know that request is done, so we need some paper solution or help from Koha I agree that can be option function for some libraries. Mike -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.