http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=8786 Priority: P5 - low Change sponsored?: --- Bug ID: 8786 Assignee: koha-bugs@lists.koha-community.org Summary: problem with print overdue notices Severity: critical Classification: Unclassified OS: All Reporter: melia@bywatersolutions.com Hardware: All Status: NEW Version: rel_3_8 Component: Notices Product: Koha We are seeing some bogus overdue email messages. I have had complaints about the print overdue notices which are sent to the library when a patron does not have an email address. Here is an example of an email sent to the library on 9/16: --------------- Dear PROBLEM, The item below is now 6 weeks overdue. Please return it, or call or email the library if there is a problem. In another 4 weeks, you will receive a bill. "The hobbit" by Tolkien, J. R. R "The girl who played with fire" by Larsson, Stieg "Emily and Einstein" by Lee, Linda Francis Thank you. Staff --------------- The items listed in this email are all overdue, but none of them are 6 weeks overdue and do not warrant receipt of the 2nd overdue notice. The due dates for each item are: 8/31 - "The hobbit" by Tolkien, J. R. R 8/31 - "The girl who played with fire" by Larsson, Stieg 9/15 - "Emily and Einstein" by Lee, Linda Francis The notice triggers say that this 2nd overdue notice should be sent at 42 days, but none of these items are 42 days overdue yet. I also checked the cron job for overdues.pl. It looks like this: # OVERDUE NOTICES 0 7 * * * $KOHA_CRON_PATH/overdue_notices.pl -t -itemscontent title,author,itemcallnumber,barcode,replacementprice The manual says: -t | --triggered This option causes a notice to be generated if and only if an item is overdue by the number of days defined in a notice trigger. I don't think this is working as expected. I am marking this as critical since bogus overdue email messages are being generated. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.