https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23979 Bug ID: 23979 Summary: "Account is locked" message on moremember.pl should be displayed on the "Check out" tab in addition to the "Details" tab Change sponsored?: --- Product: Koha Version: 19.05 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Circulation Assignee: koha-bugs@lists.koha-community.org Reporter: george@nekls.org QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com Bug 21311 removes the "This account has been locked!" message from the OPAC when a patron account has been locked because someone has attempted to log into that account with an incorrect password more than the number of times specified by the system preference FailedLoginAttempts. This means that a patron may not know that their account has been locked if someone other than themselves has attempted to hack their account. Bug 21312 adds an "Account is locked" message on the patron's "Details" tab when a patron has locked their account by logging in with an incorrect password more than the number of times specified by the system preference FailedLoginAttempts. Most public library staff access a patron's account through the "Check out" tool which takes them directly to the "Check out" tab on the patron's account rather than the "Details" tab. The "Check out" tool is, after all, the default action of the header_search input box on the Koha home page. Having the "Account is locked" message only on the "Details" tab means that when a patron comes into the library and says "I don't understand why I can't get into my account" when staff look up the patron's account through "Check out", as they normally do, they have to take the extra step of switching to the "Details" tab to find out that the "Account is locked." The "Account is locked" message on moremember.pl should be displayed on the "Check out" tab in addition to the "Details" tab. George -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.