https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=40266 Bug ID: 40266 Summary: Add ability to override interlibrary loan checkout block Change sponsored?: --- Product: Koha Version: 24.11 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: ILL Assignee: koha-bugs@lists.koha-community.org Reporter: esther.melander@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org CC: lisette@bywatersolutions.com, pedro.amorim@openfifth.co.uk, tomascohen@gmail.com To Replicate: 1. Create a patron with overdue items and fines. 2. Enable the ILL module, and CirculateILL 3. Create a request for the patron. 4. Confirm the request 5. Click on checkout and submit. The user will receive an error message that says, "There was a problem checking this item out, please check for problems with the patron's account." The message alerts staff the patron has a problem with their account, but it almost feels too late in the process. It would be nice at this point if staff had the option to override the circulation block. It is not clear to the staff person that all potential problems will block the circulation (perhaps a separate system preference to define the blocks). It can take some time to deal with the blocks and requires clearing all the blocks before the item can circulate. Even better would be an alert of some kind on the manage ILL request screen next to the patron name that there is a problem so the staff member can see it before attempting to circulate. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.