https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24071 Bug ID: 24071 Summary: Ask for complete information when opening a bug report Change sponsored?: --- Product: Project Infrastructure Version: unspecified Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Bugzilla Assignee: jonathan.druart@bugs.koha-community.org Reporter: jonathan.druart@bugs.koha-community.org I would like to patch our bug tracker to display a message about which information they need to provide in the description of the bug. * They should give the FULL version number, most of the time they only provide the major version, we will need to point to a link explaining how to get the exact version ("See the about page" I guess) * Check the log on the server (with the full error) * The JS console (if it's a UI issue) * Version of the OS * Version of DBMS (if related) What more? How could it be done to make them retrieve the info easily? Going further, what about a new area in Koha to post an issue, we could retrieve the correct info we need and open a new bug report for them? (but... spam, support companies, too easy and so will skip ML, etc.) -- You are receiving this mail because: You are watching all bug changes.