https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25338 Bug ID: 25338 Summary: Koha checks items in when lost fee waived/paid Change sponsored?: --- Product: Koha Version: 19.05 Hardware: All OS: All Status: NEW Severity: critical Priority: P5 - low Component: Fines and fees Assignee: koha-bugs@lists.koha-community.org Reporter: cbrannon@cdalibrary.org QA Contact: testopia@bugs.koha-community.org To replicate: 1) Check out an item to patron and have item go lost and charge for item. 2) Renew item. Notice status is not changed. Fee is not removed. 3) Remove lost status. Notice fee is not removed. Item remains on patron account. 4) Waive or pay fee. Notice the item is checked! What the heck! There are a few things wrong here. First, if an item is renewed, the lost status should at least be removed. Maybe there needs to be a setting for this, and whether or not the fee is removed if the item is renewed. Second, if you remove the lost item status, the fee remains. Again, maybe there needs to be a setting for that to decide if the fee should be remove. Third, and this is THE BIGGEST ISSUE I have with this. Under no circumstances should waiving or paying for a fee change the status of the item from checked out to checked in. Maybe there should be an option, but I can't think of a good reason for this to happen, ever. Would like to have a quick fix for this last issue, ASAP, especially since we had extended due dates with the new batch tool due to COVID-19, and we are going to be correcting a lot of these. Currently, the ONLY workaround I've seen is that I have to watch the item after waiving the fee, and check it back out to the patron. This is a good way to lose track of items that are out, and very easy for someone to miss. Because of that, I am marking this as critical. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.