http://bugs.koha.org/cgi-bin/bugzilla/show_bug.cgi?id=2830 Summary: Hold not removed when "trapped" item on hold shelf is checked out to a different patron in the holds queue Product: Koha Version: rel_3_0 Platform: All OS/Version: All Status: NEW Severity: major Priority: P3 Component: Hold requests AssignedTo: galen.charlton@liblime.com ReportedBy: beverly.church@liblime.com QAContact: koha-bugs@lists.koha.org Although it is not normal procedure, "trapped" items waiting on the hold are sometimes checked out to a different patron in the holds queue. For example, a "trapped" item is waiting on the hold shelf for Patron A. If this item is checked out to Patron C who has hold priority #2, the hold for Patron C is not removed from the holds queue. The hold for Patron C should be considered as filled and removed from the holds queue. Here are the steps for recreating this problem: 1. Place three holds on a title. 2. Check out an item to Patron A who has priority #1 so it is "trapped" for Patron A. The hold status is "waiting". 3. Check out this "trapped" item to Patron C, who now has the #2 priority hold in the holds queue. 4. Ignore the system message that the item is being held for Patron A and check out the item to Patron C. 5. The hold for Patron A is re-inserted as priority #1 in the holds queue, but the hold for Patron C is not removed from holds queue. ------- You are receiving this mail because: ------- You are the QA contact for the bug, or are watching the QA contact.