https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29923 --- Comment #3 from Andrew Fuerste-Henry <andrewfh@dubcolib.org> --- (In reply to Juliet Heltibridle from comment #2)
It would be helpful to our library to be able to choose how refunds apply. We would like lost items to be refunded to the account only if the charge hasn't already been written off, canceled, or paid. So long overdue items that are returned without having been cleared up by staff or patrons first are the only ones refunded (and the patron is returned to a zero balance).
You may want to look at Bug 28575 - Add ability to choose if lost fee is refunded based on when lost fee was paid off -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.