https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33508 Bug ID: 33508 Summary: Submitting patron update request from OPAC deletes any pending updates Change sponsored?: --- Product: Koha Version: 22.05 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Patrons Assignee: koha-bugs@lists.koha-community.org Reporter: bwsdonna@gmail.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com When a patron submits a request for update of their personal information, if they submit another request before the first one is approved, the info is deleted. To demonstrate: 1. In OPAC, submit a update changing street address (or any field) 2. View in staff interface and see that the submission shows. Do not take any action on it. 3. Go back to OPAC and submit an update for something else, such as phone number 4. In staff interface, view the new update request and see that only the last one (phone number) shows, the address request has been removed. This is a problem because patrons have no indication that their previous request is being deleted, and staff have no idea that other updates have been requested. For instance, a patron goes into their account and updates address, then realizes they also need to change phone number, and there is no way for them to know they are deleting the previous request. We need to either block patrons from being able to overwrite the previous request, or find a way to retain both requests. I think the second option would be the most customer friendly. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.