https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19287 Sally Healey <sally.healey@cheshiresharedservices.gov.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sally.healey@cheshireshared | |services.gov.uk --- Comment #17 from Sally Healey <sally.healey@cheshiresharedservices.gov.uk> --- Hi Jonathan, How does this interact with system preference ExpireReservesMaxPickUpDelayCharge/WaitingHoldCancelationFee ? The plan says: => The item will be marked as lost and the hold will be cancelled If the WaitingHoldCancelationFee is automatically added, I would be concerned about: Patron visits library to collect item. Item is missing. Staff marks item as lost. Patron is charged WaitingHoldCancelationFee - even though they tried to collect the item. Also, this might be out of the scope of this bug (maybe a new bug?) but in a similar scenario: Patron visits library to collect item. Item is missing. Staff marks item as lost. Patron still wants the item, so a new hold needs to be placed. Is it possible to retain the original hold so another copy can fill the request instead of cancelling it? -- You are receiving this mail because: You are watching all bug changes.