[Bug 25901] New: Add option for ClaimsReturnedWarningThreshold to count only unresolved claims
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Bug ID: 25901 Summary: Add option for ClaimsReturnedWarningThreshold to count only unresolved claims Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Circulation Assignee: koha-bugs@lists.koha-community.org Reporter: andrew@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com Coming out of conversation on bug 25733, some libraries would like this threshold to only count claims that have not been resolved. I think this will need to be another syspref. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Andrew Fuerste-Henry <andrew@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.koha-community | |.org/bugzilla3/show_bug.cgi | |?id=25733 -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Lisette Scheer <lisetteslatah@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lisetteslatah@gmail.com --- Comment #1 from Lisette Scheer <lisetteslatah@gmail.com> --- Yes, we would like this as well! Lisette -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Rebecca Coert <rcoert@arlingtonva.us> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rcoert@arlingtonva.us --- Comment #2 from Rebecca Coert <rcoert@arlingtonva.us> --- Yes! We would like this too. - Rebecca -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Andrew Fuerste-Henry <andrew@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |14697 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=14697 [Bug 14697] Extend and enhance "Claims returned" lost status -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Jeff Gaines <jgaine@arlingtonva.us> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jgaine@arlingtonva.us --- Comment #3 from Jeff Gaines <jgaine@arlingtonva.us> --- This makes sense. If your claimed returned items are found on shelf, paid for, or checked in at some point later and are resolved, then their library record is clear and should not be blocked or penalized. It's the outstanding, unresolved claimed returned items we want to count. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Michael Spagnuolo <mspagnuolo@nrhtx.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mspagnuolo@nrhtx.com --- Comment #4 from Michael Spagnuolo <mspagnuolo@nrhtx.com> --- This is how I assumed it worked. I would like this option as well. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Nick Clemens <nick@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |nick@bywatersolutions.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 George Williams (NEKLS) <george@nekls.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |george@nekls.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Kim Gnerre <kgnerre@hotchkiss.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kgnerre@hotchkiss.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 koha-US bug tracker <bugzilla@koha-us.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bugzilla@koha-us.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Emily Lamancusa <emily.lamancusa@montgomerycountymd.gov> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |emily.lamancusa@montgomeryc | |ountymd.gov -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Cheryl <clackman@fargolibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |clackman@fargolibrary.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Katie Bliss <kebliss@dmpl.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kebliss@dmpl.org -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 --- Comment #5 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Does it need to be an option? It seems like it might not work as expected right now. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.koha-community | |.org/bugzilla3/show_bug.cgi | |?id=25736 -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 vstever@myokaloosa.com changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - low |P3 CC| |vstever@myokaloosa.com Severity|enhancement |normal --- Comment #6 from vstever@myokaloosa.com --- This would be a blessing. Right now, it is misleading to staff to see what they believe is an issue to be worked. They waste time at customer contact point researching it, only to find it has been resolved. Definitely in favor of adding this as a system preference. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=25901 carthur@slolibrary.org <carthur@slolibrary.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |carthur@slolibrary.org -- You are receiving this mail because: You are watching all bug changes.
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