[Bug 23615] New: Alert staff when patron cancels an ILL request in opac
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23615 Bug ID: 23615 Summary: Alert staff when patron cancels an ILL request in opac Change sponsored?: --- Product: Koha Version: 18.11 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: ILL Assignee: koha-bugs@lists.koha-community.org Reporter: niamh.walker-headon@it-tallaght.ie Patrons can cancel a request on the opac but staff are not notified of this, and may have proceeded with fulfilling a request in the meanwhile. Create a notification to ILL staff / branch when a request is cancelled via an opac user by email and via alert when they log into Koha, or allow the library to disable this functionality. Staff need to know if a request is cancelled so that request costs are not incurred by the library. Unnecessary budgetary spend and Staff time wasted on processing cancelled requests can arise because of this. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23615 Niamh <niamh.walker-headon@it-tallaght.ie> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |niamh.walker-headon@it-tall | |aght.ie -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23615 Niamh <niamh.walker-headon@it-tallaght.ie> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|enhancement |new feature -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23615 Andrew Isherwood <andrew.isherwood@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |DUPLICATE CC| |andrew.isherwood@ptfs-europ | |e.com Status|NEW |RESOLVED --- Comment #1 from Andrew Isherwood <andrew.isherwood@ptfs-europe.com> --- This has been addressed in Bug 22818 *** This bug has been marked as a duplicate of bug 22818 *** -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23615 Andrew Isherwood <bugzilla@warmlight.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC|bugzilla@warmlight.co.uk | -- You are receiving this mail because: You are watching all bug changes.
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