https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=23615 Bug ID: 23615 Summary: Alert staff when patron cancels an ILL request in opac Change sponsored?: --- Product: Koha Version: 18.11 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: ILL Assignee: koha-bugs@lists.koha-community.org Reporter: niamh.walker-headon@it-tallaght.ie Patrons can cancel a request on the opac but staff are not notified of this, and may have proceeded with fulfilling a request in the meanwhile. Create a notification to ILL staff / branch when a request is cancelled via an opac user by email and via alert when they log into Koha, or allow the library to disable this functionality. Staff need to know if a request is cancelled so that request costs are not incurred by the library. Unnecessary budgetary spend and Staff time wasted on processing cancelled requests can arise because of this. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.