[Bug 24035] New: When recording local use, there is no alert for holds
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24035 Bug ID: 24035 Summary: When recording local use, there is no alert for holds Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Hold requests Assignee: koha-bugs@lists.koha-community.org Reporter: caroline.cyr-la-rose@inlibro.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com One way of recording local use is through a statistical patron. Checking an item out to a statistical patron records a local use but does not actually check the item out. However, if the item is on hold, there is no indication that it is so, since the item doesn't go through the checkout process. But since the staff is already processing the item to scan it for local use, I feel like it would be logical to alert them that there is a hold on this item. To reproduce: 1- Create a statistical patron category 1.1- Go to Administration > Patron categories 1.2- Create a new patron category 1.3- Fill in the code, description and expiry date 1.4- In the 'Category type' field, choose 'Statistical' 1.5- Save 2- Create a patron of that category 3- Place a hold on an item (for another patron) 4- Check out the item to the statistical patron => It says 'Local use recorded' but there is no pop-up saying the item is on hold -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24035 Rebecca Coert <rcoert@arlingtonva.us> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rcoert@arlingtonva.us --- Comment #1 from Rebecca Coert <rcoert@arlingtonva.us> --- The ability to alert staff that there is a hold pending on an item when it's scanned for In House Use (IHU)would be *extremely* useful. Currently staff are having to scan the item for IHU and then check-in the item to catch any potential holds. Double the work - that could be remedied by somehow notifying or flagging a hold upon the IHU scan. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24035 Jeff Gaines <jgaine@arlingtonva.us> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jgaine@arlingtonva.us --- Comment #2 from Jeff Gaines <jgaine@arlingtonva.us> --- I concur. Anytime an item is in staff hands at Koha staff client, it should be checked if there is a hold on it and alert staff if there is. It should also be checked for things like Claimed Returned. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24035 David Cook <dcook@prosentient.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dcook@prosentient.com.au -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24035 Lucas Gass <lucas@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lucas@bywatersolutions.com Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #3 from Lucas Gass <lucas@bywatersolutions.com> --- This has been dealt with in Bug 27992. I am going to mark this as RESOLVED FIXED. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24035 Andrew Fuerste-Henry <andrewfh@dubcolib.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|When recording local use, |When recording local use, |there is no alert for holds |holds should be captured CC| |andrewfh@dubcolib.org Resolution|FIXED |--- Status|RESOLVED |REOPENED --- Comment #4 from Andrew Fuerste-Henry <andrewfh@dubcolib.org> --- I've been slow to realize exactly how this was implemented. With bug 27992, if there is a hold on an item that is checked out to a statistical patron the resulting alert box will say both "Local use recorded" and "Item on hold, please checkin." Could we not trigger the hold from the checkout? What we have now is an easily-missed prompt to take an additional action involving multiple clicks. I'm going to reopen and rename this bug. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24035 Caroline Cyr La Rose <caroline.cyr-la-rose@inlibro.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |philippe.blouin@inlibro.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24035 Heather Rommens <heather@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |heather@bywatersolutions.co | |m --- Comment #5 from Heather Rommens <heather@bywatersolutions.com> --- The alert indicating that an item is on hold for a patron is no longer working in 24.05. When the item is checked out to the statistical patron, the message that displays is simply that local use has been recorded for the item, with no other information given. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24035 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |27992 Status|REOPENED |NEW Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=27992 [Bug 27992] When recording local use with statistical patron items are not checked in -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24035 --- Comment #6 from Andrew Fuerste-Henry <andrew@bywatersolutions.com> --- Just testing this on main. Currently, if an item is "checked out" to a statistical patron and could fill a hold for another patron, Koha returns two messages: - Local use recorded - Item on hold, please checkin. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24035 Kris <kbecker@jcls.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kbecker@jcls.org -- You are receiving this mail because: You are watching all bug changes.
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