[Bug 15464] New: Fast Cataloguing gateway timeout
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 Bug ID: 15464 Summary: Fast Cataloguing gateway timeout Change sponsored?: --- Product: Koha Version: 3.22 Hardware: PC OS: Linux Status: NEW Severity: normal Priority: P5 - low Component: Cataloging Assignee: gmcharlt@gmail.com Reporter: patrick.fratczak@gmail.com QA Contact: testopia@bugs.koha-community.org CC: m.de.rooy@rijksmuseum.nl Hello. And happy new year ! I am using Koha from debian packages v3.22.01 and i cannot add from fast cataloguing since the last update to this version. It results in a gateway timeout. AH01220: Timeout waiting for output from CGI script /usr/share/koha/intranet/cgi-bin/cataloguing/addbiblio.pl, referer: http://.../cgi-bin/koha/cataloguing/addbiblio.pl?frameworkcode=FA It's running on Ubuntu 14.04 apache2 2.4.7-1ubuntu4. i386 mysql-server 5.5.46-0ubuntu0 all I don't know what's wrong since the last update. Could you help me please ? Thanks in advance -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 Jonathan Druart <jonathan.druart@bugs.koha-community.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jonathan.druart@bugs.koha-c | |ommunity.org --- Comment #1 from Jonathan Druart <jonathan.druart@bugs.koha-community.org> ---
From which version did you update?
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http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #2 from Patfrat <patrick.fratczak@gmail.com> --- I will try to see from wich version i update as soon as possible, when i retrieve the distant access to the computer concerned. It is shutdown at this moment. -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #3 from Patfrat <patrick.fratczak@gmail.com> --- I have upgraded from a working koha-common version 3.20.03 to a non working version 3.22.0 and then 3.22.01 hoping that it would fix the bug but no ... -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #4 from Patfrat <patrick.fratczak@gmail.com> --- I have also a bug when i try to save via default form cataloguing Unsupported UNIMARC character encoding [] for XML output for UNIMARC; 100$a -> try at /usr/share/perl5/MARC/File/XML.pm line 568. Is it reliable to my timeout post bug on fast cataloguing ? -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #5 from Patfrat <patrick.fratczak@gmail.com> --- Z39.50/SRU importation is working Manually adding via addbiblio.pl in default or Fast cataloguing not! -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #6 from Patfrat <patrick.fratczak@gmail.com> --- Found at night ! Missing some perl modules : Test::DBIx::Class and HTTPD::Bench::ApacheBench Perl modules to upgrade : Exception::class Just a module to upgrade but failed behing my proxy : Test::WWW::Mechanize So it seems it was a perl module issue ! -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #7 from Jonathan Druart <jonathan.druart@bugs.koha-community.org> --- (In reply to Patfrat from comment #6)
Found at night !
Missing some perl modules : Test::DBIx::Class and HTTPD::Bench::ApacheBench Perl modules to upgrade : Exception::class
Just a module to upgrade but failed behing my proxy : Test::WWW::Mechanize
So it seems it was a perl module issue !
Did you note the versions of Exception::class before and after the upgrade? -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #8 from Patfrat <patrick.fratczak@gmail.com> --- Exception::Class was v1.37 and upgraded to v1.39 -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #9 from Jonathan Druart <jonathan.druart@bugs.koha-community.org> --- It's the only one used from Koha, the others are for the tests. But it seems weird that your problem came from this module. Anyway, can we mark this bug as fixed? -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #10 from Jonathan Druart <jonathan.druart@bugs.koha-community.org> --- (In reply to Patfrat from comment #4)
I have also a bug when i try to save via default form cataloguing Unsupported UNIMARC character encoding [] for XML output for UNIMARC; 100$a -> try at /usr/share/perl5/MARC/File/XML.pm line 568.
This generally happens when you are using MARC21 records with the syspref marcflavour set to UNIMARC. -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #11 from Patfrat <patrick.fratczak@gmail.com> --- Thanks for all your replies ! I am happy to have Koha working again ! You can mark this bug as fixed ! -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 Jonathan Druart <jonathan.druart@bugs.koha-community.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |INVALID -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 Patfrat <patrick.fratczak@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|INVALID |--- --- Comment #12 from Patfrat <patrick.fratczak@gmail.com> --- It seems finally that the bug is there again I have setted marcflavour to MARC1 to fix Unsupported UNIMARC character encoding error. So, now, i can use addbiblio with default grid but not yet with my fast cataloguing framework addbiblio.pl?frameworkcode=FA that contains only these fields Tab0: 099, 200, 205, 210, 225 Tab1: 000, 001, 100 No response from the server ... AM i missing an important field ? -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #13 from Patfrat <patrick.fratczak@gmail.com> --- I have done a dump from the distant computer and a restore to my own computer to be able to debug it at home. I have already those error on my logs Timeout waiting for output from CGI script /usr/share/koha/intranet/cgi-bin/cataloguing/addbiblio.pl Script timed out before returning headers: addbiblio.pl How can i know what happens ? When i submit the form, addbiblio.pl script set my CPU to 100% ?!? -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #14 from Patfrat <patrick.fratczak@gmail.com> --- Oh and the search does not work anymore, no results ... -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #15 from Patfrat <patrick.fratczak@gmail.com> --- ok, the search works again if i a this to my koha-conf.xml file <log4perl_conf>__KOHA_CONF_DIR__/log4perl.conf</log4perl_conf> <!-- true type font mapping accoding to type from $font_types in C4/Creators/Lib.pm --> <ttf> <font type="TR"
/usr/share/fonts/truetype/ttf-dejavu/DejaVuSerif.ttf</font> <font type="TB" /usr/share/fonts/truetype/ttf-dejavu/DejaVuSerif-Bold.ttf</font> <font type="TI" /usr/share/fonts/truetype/ttf-dejavu/DejaVuSerif-Italic.ttf</font> <font type="TBI">/usr/share/fonts/truetype/ttf-dejavu/DejaVuSerif-BoldItalic.ttf</font> <font type="C" /usr/share/fonts/truetype/ttf-dejavu/DejaVuSansMono.ttf</font> <font type="CB" /usr/share/fonts/truetype/ttf-dejavu/DejaVuSansMono-Bold.ttf</font> <font type="CO" /usr/share/fonts/truetype/ttf-dejavu/DejaVuSansMono-Oblique.ttf</font> <font type="CBO">/usr/share/fonts/truetype/ttf-dejavu/DejaVuSansMono-BoldOblique.ttf</font> <font type="H" >/usr/share/fonts/truetype/ttf-dejavu/DejaVuSans.ttf</font> <font type="HO" /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans-Oblique.ttf</font> <font type="HB" /usr/share/fonts/truetype/ttf-dejavu/DejaVuSans-Bold.ttf</font> <font type="HBO">/usr/share/fonts/truetype/ttf-dejavu/DejaVuSans-BoldOblique.ttf</font> </ttf>
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http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #16 from Patfrat <patrick.fratczak@gmail.com> --- And this error again Unsupported UNIMARC character encoding [] for XML output for UNIMARC; 100$a -> try at /usr/share/perl5/MARC/File/XML.pm line 568. If i set macflavour to MARC21, all my document's title are not visible If i set macflvaour to UNIMARC, default value for my instance, titles are visible but this error appears for these items i have saved with addbiblio default grid ! I will try first to remove manually wrong items, then, trying to see what's wrong with addbiblio.pl overloading my CPU when i submit via Fast Add ! -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #17 from Patfrat <patrick.fratczak@gmail.com> --- I have modified this file /usr/share/perl5/MARC/File/XML.pm row 568 to not die and return UTF-8 instead to be allow to retrieve my test items and not throwing Unsupported UNIMARC character encoding [] for XML output for UNIMARC; 100$a -> try at /usr/share/perl5/MARC/File/XML.pm line 568. Then i have deleted concerned items ... but i have always some bugs. Fast cataloguing not working Having some javascript files timeout (browser.js, basket.js) And saving via default grid use MARC21 and not UNIMARC !!! -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #18 from Patfrat <patrick.fratczak@gmail.com> --- After searching a lot, i have decided to delete my fast add unimarc framework. I have also deleted two bad documents that zebra rebuild indocicates me with error on item numbers 1030, 1034 I have deleted them via mysql Then, i have updated all biblio records setting frameworkcode to '' instead of FA And now, it works ! But i have no more Fast Add framework ! DO you provide one for Unimarc in fr-FR language ? -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #19 from Jonathan Druart <jonathan.druart@bugs.koha-community.org> --- (In reply to Patfrat from comment #18)
But i have no more Fast Add framework ! DO you provide one for Unimarc in fr-FR language ?
Sorry but I am a bit lost :) I confirm that there is a FA framework for UNIMARC installations, and I am able to create a record using it without getting any error. -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #20 from Patfrat <patrick.fratczak@gmail.com> --- After installing fresh version from debian repository with UNIMARC, no Fast Add was present for me ... but i have finally removed my Fast Add configuration and hidden a lot of fields in the default grid and all is working ! I will try to reinstall again Koha from debian package to see what could be wrong with FA ! -- You are receiving this mail because: You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=15464 --- Comment #21 from Jonathan Druart <jonathan.druart@bugs.koha-community.org> --- (In reply to Patfrat from comment #20)
After installing fresh version from debian repository with UNIMARC, no Fast Add was present for me ... but i have finally removed my Fast Add configuration and hidden a lot of fields in the default grid and all is working !
I will try to reinstall again Koha from debian package to see what could be wrong with FA !
Have a look at the Koha log files when the installer is injecting data in DB. Maybe there is something going wrong during this step. -- You are receiving this mail because: You are watching all bug changes.
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