[Bug 34637] New: Wiki - email notifications aren't being sent (account registrations, password resets, etc.)
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 Bug ID: 34637 Summary: Wiki - email notifications aren't being sent (account registrations, password resets, etc.) Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: major Priority: P5 - low Component: Websites, Mailing Lists, etc Assignee: wizzyrea@gmail.com Reporter: david@davidnind.com QA Contact: testopia@bugs.koha-community.org It looks like there are still ongoing problems with emails being sent - with Wiki account requests and password resets. I have a couple of issues to resolve (when it is sorted out) - account requests in the queue and recent registrations. If this could be look at, that would be great! -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 David Nind <david@davidnind.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Assignee|wizzyrea@gmail.com |tomascohen@gmail.com CC| |td-koha-bugs@agogme.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 David Nind <david@davidnind.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |david@davidnind.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 Emmanuel Bétemps <e.betemps@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |e.betemps@gmail.com -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 Hamilton Dwight Walker <dwight@wwwalker.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dwight@wwwalker.com.au --- Comment #1 from Hamilton Dwight Walker <dwight@wwwalker.com.au> --- Emails to my email address from Koha General list stopped after Fri 18 Aug 2023 and caught up on Tue 29 Aug 2023. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 --- Comment #2 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- We haven't verified yet if the mailing list and wiki issue were the same, as both applications are run by different people, it could have a different source. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 --- Comment #3 from David Nind <david@davidnind.com> --- (In reply to Katrin Fischer from comment #2)
We haven't verified yet if the mailing list and wiki issue were the same, as both applications are run by different people, it could have a different source.
The General Koha Mailing List issue is different from the Wiki email issue - Tomás is looking at this one (the Wiki emails). -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 Tomás Cohen Arazi <tomascohen@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tomascohen@gmail.com --- Comment #4 from Tomás Cohen Arazi <tomascohen@gmail.com> --- Hi all. I asked Theke's sysadmin to take a look. What's really happening here, is that the server we are using is on some IP block that is added to a deny-list very often. At Theke, we don't have an alternative SMTP, so if anyone is willing to provide one, either me or thd can set it on the wiki configuration. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 --- Comment #5 from David Nind <david@davidnind.com> --- See discussion on IRC - from around: https://irc.koha-community.org/koha/2023-09-13#i_2507576 I emailed the two BibLibre staff I reset the passwords for - they did not receive any emails (SPAM folders checked, even after one or two days). -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 --- Comment #6 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Is it safe to moderate account requests again or are the emails still not sent? -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 --- Comment #7 from David Nind <david@davidnind.com> --- (In reply to Katrin Fischer from comment #6)
Is it safe to moderate account requests again or are the emails still not sent?
I think everything is working now. It looks like confirmation emails are going out, as requesters confirmations are showing up. I have about 3 or 4 older requests to sort out, but for all future ones I think we are good! -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Blocks| |35699 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35699 [Bug 35699] Wiki not sending emails for password reset / account verification -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 --- Comment #8 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- I filed bug 35699 before finding this one. I have reports again of the emails not arriving (neither password reset nor account registrations). -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 Hamilton Dwight Walker <dwight@wwwalker.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |katrin.fischer@bsz-bw.de --- Comment #9 from Hamilton Dwight Walker <dwight@wwwalker.com.au> --- *** Bug 35699 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 Rudolf Byker <rudolfbyker@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rudolfbyker@gmail.com --- Comment #10 from Rudolf Byker <rudolfbyker@gmail.com> --- As discussed on IRC today: I'm trying to get into the wiki to make some edits, but I can't (re)set my passwords, since no e-mails are arriving (I checked the spam folder of course). -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 Mark Hofstetter <koha@trust-box.at> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |koha@trust-box.at --- Comment #11 from Mark Hofstetter <koha@trust-box.at> --- hi, if it an SMTP blacklisting problem, we (HKS3/koha-support.eu) would be happy to sponsor a proper/professional SMTP mail sending provider, please just get in touch for it -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 Paul Derscheid <paul.derscheid@lmscloud.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |paul.derscheid@lmscloud.de --- Comment #12 from Paul Derscheid <paul.derscheid@lmscloud.de> --- Hi Mark, would you be fine with hosting the mailing lists as well. We'll get in touch during the migration to discourse? -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 --- Comment #13 from Paul Derscheid <paul.derscheid@lmscloud.de> --- Hi Mark, my previous comment was worded completely wrong (still tired). Would you be fine with the community using that smtp-server for the mailing lists as well? We'd set it up during our migration to discourse. We can talk about it soon if you're interested. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 --- Comment #14 from Mark Hofstetter <koha@trust-box.at> --- yes you could use ist for whatever koha purpose what is the hourly/weekly/monthly mail volume? -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 --- Comment #15 from Paul Derscheid <paul.derscheid@lmscloud.de> --- When I asked joubu last year, his estimation was around 100 topics/replies per month. But we want this to increase with the migration. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 Jonathan Druart <jonathan.druart+koha@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jonathan.druart+koha@gmail. | |com --- Comment #16 from Jonathan Druart <jonathan.druart+koha@gmail.com> --- Weblate is sending 50-200 emails per day. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 Jonathan Druart <jonathan.druart+koha@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |FIXED Status|NEW |RESOLVED --- Comment #17 from Jonathan Druart <jonathan.druart+koha@gmail.com> --- This is fixed. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 --- Comment #18 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- (In reply to Jonathan Druart from comment #17)
This is fixed.
Mark and others, could you test and confirm please? -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 --- Comment #19 from Mark Hofstetter <koha@trust-box.at> --- I am receiving emails! -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34637 --- Comment #20 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- (In reply to Mark Hofstetter from comment #19)
I am receiving emails!
Awesome :) -- You are receiving this mail because: You are watching all bug changes.
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