http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=14797 Bug ID: 14797 Summary: Cancelling orders with no alert to existing holds Change sponsored?: --- Product: Koha Version: 3.18 Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Acquisitions Assignee: koha-bugs@lists.koha-community.org Reporter: fiona.borthwick@ptfs-europe.com QA Contact: testopia@bugs.koha-community.org When AcqCreateItem is set to create an item when placing an order, this allows holds to be placed on on-order items. When an order is then cancelled, there is no alert to existing holds. When the order is cancelled, there is still a link to the hold against the bib record but the Holds screen in the bib record states that you cannot place holds as no item exists. As a result, you cannot cancel the hold from this screen nor can library staff see the patron details to inform them. As a workaround, they can add a new temporary item to allow them to delete the hold but it would be good to have an alert appearing on screen at the point of cancelling the order (via the Delete Order link in the Basket) so that the link to the hold record could be broken first. Workflow to reproduce: - Set AcqCreateItem to 'placing an order'. - From the Acquisitions screen, select a vendor, create a new basket and add an order to this basket. - As the system preference is set to add the item, fill out all the relevant - item information as well as other acq info. - Once saved, create a hold for a patron - Confirm that hold is present and can be seen from the bib record - From the open basket (so reopen if already closed), select the 'Delete Order' link against the correct orderline. - Enter cancellation reason and click Yes. Order is then cancelled but there was no alert about the hold. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.