https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13498 adam jems <ajgar17374@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ajgar17374@gmail.com --- Comment #14 from adam jems <ajgar17374@gmail.com> --- i was unable to use my customized e-mail template .so if you are facing this issue then After you create a customized e-mail template, be sure to configure your account to use it when applicable. for more take gmail help - https://www.gmailtechnicalsupportnumbers.com/gmail-help/ -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.