https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13498 --- Comment #15 from adam jems <ajgar17374@gmail.com> --- At the start, i was unable to use my customized e-mail template then I found the solution if you are facing this issue then don't forget to configure your account after you create a customized e-mail template. for more https://www.gmailtechnicalsupportnumbers.com/gmail-help/ -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.