https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=38955 Bug ID: 38955 Summary: Support for SIP servers to move reserved items back to queue Change sponsored?: --- Product: Koha Version: unspecified Hardware: All OS: All Status: NEW Severity: normal Priority: P5 - low Component: SIP2 Assignee: koha-bugs@lists.koha-community.org Reporter: hanna.ikonen@sivistys.mikkeli.fi QA Contact: testopia@bugs.koha-community.org Support is needed for SIP servers to move reserved items loaned to wrong patrons back to the reserved queue. In one location our library uses a self service bookshelf where reservations are kept. Anyone with a library card can open the door, and the bookshelf independently loans the picked up book to the library card which opened it. The problem rises if patron A picks up a reserved item meant for patron B. If it is automatically loaned to patron A, the reserved item stays in waiting -status on patron B's account. After the pick up period is over, patron B will be getting the fee of not picking up a reservation which has not even been on the shelf for them to pick it up. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.