https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37098 David Cook <dcook@prosentient.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dcook@prosentient.com.au --- Comment #1 from David Cook <dcook@prosentient.com.au> --- Given it's an older version, I'm going to guess this is more of a support request and than a bug report. I'd suggest looking at the support options at https://koha-community.org/support/ -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37098 --- Comment #3 from Yuriy Kotsyuk <yuriy.kotsyuk@oa.edu.ua> --- (In reply to David Cook from comment #1)

Given it's an older version, I'm going to guess this is more of a support request and than a bug report.

I'd suggest looking at the support options at https://koha-community.org/support/

Does it mean that upgrading to the last stable version have to solve the problem? -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37098 --- Comment #5 from David Cook <dcook@prosentient.com.au> --- (In reply to Yuriy Kotsyuk from comment #3)

Does it mean that upgrading to the last stable version have to solve the problem?

No, as Katrin says there could be a number of local issues that explain it. You'll want to check your logs, check the data, try different data. A server reboot can be handy to make sure all the right services are coming up. Checking that the koha-common service came up correctly, if you're using the Debian packages. Lots of different troubleshooting steps to take. If you go on Mattermost, you'll probably find people in a similar timezone who can help you closer to real-time. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.