[Bug 13974] New: Unable to Receive KOHA Noifications via Email
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13974 Bug ID: 13974 Summary: Unable to Receive KOHA Noifications via Email Change sponsored?: --- Product: Koha Version: 3.14 Hardware: All OS: All Status: NEW Severity: major Priority: P5 - low Component: Circulation Assignee: koha-bugs@lists.koha-community.org Reporter: rizwan.ahmed@1campusconsulting.com QA Contact: testopia@bugs.koha-community.org CC: gmcharlt@gmail.com, kyle.m.hall@gmail.com We are now unable to receive KOHA notifications via email such as in case of Item Check In, Check Out, Hold, Renewal, Due Reminder etc. This was working fine few weeks ago. We have also verified that the cron jobs are scheduled, earlier we noticed that these jobs were not scheduled because of server restart etc. When we go to "Notices" page it shows notification status is "Sent" but the person do not receive any notification. Would you please let us know the possible reasons of these notifications failures and which settings or steps we need to follow to fix this problem. Appreciate your help in advance. Thanks -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13974 Rizwan <rizwan.ahmed@1campusconsulting.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - low |P1 - high -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13974 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |katrin.fischer@bsz-bw.de --- Comment #1 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Hi Rizwan, I think this is a local problem with your mail setup on the server not a bug in Koha. People can try to help you limit down the problem, but the mailing list is a better place for that. Please also always include the Koha version you are using. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13974 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |INVALID -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13974 Rizwan <rizwan.ahmed@1campusconsulting.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|INVALID |--- Status|RESOLVED |REOPENED --- Comment #2 from Rizwan <rizwan.ahmed@1campusconsulting.com> --- All of these notifications were earlier working fine, which mail settings you are referring ? Please highlight me any steps if I need to verify in KOHA. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13974 --- Comment #3 from Rizwan <rizwan.ahmed@1campusconsulting.com> --- Is there any notification log file which can be further referred to identify the problem ? -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13974 --- Comment #4 from Rizwan <rizwan.ahmed@1campusconsulting.com> --- Created attachment 37590 --> http://bugs.koha-community.org/bugzilla3/attachment.cgi?id=37590&action=edit KOHA Notification Status -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13974 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution|--- |INVALID --- Comment #5 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- Please bring this to the mailing list - it's not a problem in Koha's code. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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