[Bug 35553] New: No RENEWAL notice sent if renewed via OPAC without an all libraries notice
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35553 Bug ID: 35553 Summary: No RENEWAL notice sent if renewed via OPAC without an all libraries notice Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Notices Assignee: koha-bugs@lists.koha-community.org Reporter: lucas@bywatersolutions.com QA Contact: testopia@bugs.koha-community.org To recreate: 1. Turn on RenewalSendNotice 2. In k-t-d delete copy the 'All libraries' RENEWAL notice to CPL. 3. Delete the all libraries notice. 4. Checkout an item from CPL, to a CPL patron, while logged in as CPL. 5. Make sure that patron's message pref are set so they will receive a RENEWAL notice. 6. Go to the OPAC account for that patron and renew the item. 7. The item is renewed but no notice is sent. 8. Check the logs and see something like: No circulation RENEWAL letter transported by email at /kohadevbox/koha/C4/Letters.pm line 603. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35553 Lucas Gass <lucas@bywatersolutions.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|enhancement |normal -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35553 lucoast <lucas.silva@reitoria.ifpe.edu.br> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lucas.silva@reitoria.ifpe.e | |du.br --- Comment #1 from lucoast <lucas.silva@reitoria.ifpe.edu.br> --- Up! Sorry if there's duplicates. Just found out about this bug today, I'm on Koha 25.11: I placed a debug log into my koha instance: plack-intranet-error.log:[2026/07/08 13:56:25] [WARN] module=circulation code=RENEWAL transport=email branch=001, lang=xxx at /usr/share/koha/lib/Koha/Notice/Templates.pm line 79. plack-intranet-error.log:[2026/07/08 13:57:30] [WARN] module=circulation code=CHECKOUT transport=email branch=001, lang=xxx at /usr/share/koha/lib/Koha/Notice/Templates.pm line 79. plack-intranet-error.log:[2026/07/08 14:03:00] [WARN] module=circulation code=CHECKIN transport=email branch=001, lang=xxx at /usr/share/koha/lib/Koha/Notice/Templates.pm line 79. plack-opac-error.log:[2026/07/08 11:39:26] [WARN] No circulation RENEWAL letter transported by email at /usr/share/koha/lib/C4/Letters.pm line 598. plack-opac-error.log:[2026/07/08 14:05:22] [WARN] module=circulation code=RENEWAL transport=email branch=, lang=xxx at /usr/share/koha/lib/Koha/Notice/Templates.pm line 79. plack-opac-error.log:[2026/07/08 14:05:22] [WARN] No circulation RENEWAL letter transported by email at /usr/share/koha/lib/C4/Letters.pm line 598. plack-opac-error.log.1:[2026/07/07 12:22:12] [WARN] No circulation RENEWAL letter transported by email at /usr/share/koha/lib/C4/Letters.pm line 598. plack-opac-error.log.1:[2026/07/07 12:22:12] [WARN] No circulation RENEWAL letter transported by email at /usr/share/koha/lib/C4/Letters.pm line 598. plack-opac-error.log.1:[2026/07/07 12:22:12] [WARN] No circulation RENEWAL letter transported by email at /usr/share/koha/lib/C4/Letters.pm line 598. At some point the request from OPAC comes with a empty branchcode. -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
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