[Bug 10358] New: Unable to return items via self check
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10358 Bug ID: 10358 Summary: Unable to return items via self check Classification: Unclassified Change sponsored?: --- Product: Koha Version: 3.10 Hardware: All OS: All Status: NEW Severity: major Priority: P5 - low Component: Self checkout Assignee: koha-bugs@lists.koha-community.org Reporter: bob@calyx.net.au Using Koha's Self checkout module at /cgi-bin/koha/sco/sco-main.pl in Koha 3.10.4. System preference 'AllowSelfCheckReturns' is set to allow. When a patron's barcode is submitted, items on loan are refreshed. There is a button for renewing the item but no button for return. Unable to find any facility to return the item. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10358 Mason James <mtj@kohaaloha.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mtj@kohaaloha.com --- Comment #1 from Mason James <mtj@kohaaloha.com> --- (In reply to comment #0)
Using Koha's Self checkout module at /cgi-bin/koha/sco/sco-main.pl in Koha 3.10.4. System preference 'AllowSelfCheckReturns' is set to allow. When a patron's barcode is submitted, items on loan are refreshed. There is a button for renewing the item but no button for return. Unable to find any facility to return the item.
Bob, i have a patch for this... i'll upload it today -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10358 --- Comment #2 from Mason James <mtj@kohaaloha.com> --- (In reply to comment #0)
Using Koha's Self checkout module at /cgi-bin/koha/sco/sco-main.pl in Koha 3.10.4. System preference 'AllowSelfCheckReturns' is set to allow. When a patron's barcode is submitted, items on loan are refreshed. There is a button for renewing the item but no button for return. Unable to find any facility to return the item.
fyi: there is some broken workflow in the SCO currently... currently, if you want to return an item - you must 'renew' it many times, until the items renewal limit has been reached; *only* then are you allowed to return it?! this patch fixed this problem, and allows an item to be returned, regardless of its renewal status -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10358 --- Comment #3 from Mason James <mtj@kohaaloha.com> ---
this patch fixed this problem, and allows an item to be returned, regardless of its renewal status
... if the 'AllowSelfCheckReturns' syspref is enabled, of course ;) -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10358 Mason James <mtj@kohaaloha.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |Needs Signoff -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10358 --- Comment #4 from Mason James <mtj@kohaaloha.com> --- Created attachment 18633 --> http://bugs.koha-community.org/bugzilla3/attachment.cgi?id=18633&action=edit Bug 10358 - Unable to return items via self check to test, before applying patch… 1/ issue an item to a user, set the duedate in the past (2001-01-01) to make this item overdue 2/ attempt to check-in item via SCO, at http://opac/cgi-bin/koha/sco/sco-main.pl note a warning message - with no option to return item :/ -------------------------------------- Item cannot be checked out. Sorry, this item cannot be checked out at this station. -------------------------------------- 3/ apply patch 4/ attempt to check-in item via SCO note a warning message - now *with* a check-in button 5/ click 'check-in' button 6/ note that item has been returned successfully -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10358 Mason James <mtj@kohaaloha.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Unable to return items via |Unable to return *overdue* |self check |items via self check -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10358 Mason James <mtj@kohaaloha.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Unable to return *overdue* |add a syspref to allow |items via self check |BLOCKED patrons to return | |items, via the SCO -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10358 --- Comment #5 from Bob Birchall <bob@calyx.net.au> --- I tested this against 3.10.4, using a borrower with overdues and one with no overdues, and with all three settings of the sys pref. - When sys pref is set to 'All' both borrowers can return, as expected; - when sys pref is set to 'Non-Blocked' the borrower with no overdues can return but the borrower with fines cannot return, again as expected. - When the sys pref is set to 'Don't Allow', neither borrower can return (as expected) however there is an unexpected difference in the screen dialogue: Case 1, borrower who is blocked receives the message 'Item cannot be checked out' with option only of returning to the Account Summury; Case 2, borrower who is not blocked receives the same message but has the 'Return Item' button displayed as well as the 'Return' button. When 'Return Item' is clicked the item in fact is not returned (respecting the sys pref). However the display error is likely to confuse users and should be fixed in my opinion. Unable to sign off. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10358 Mason James <mtj@kohaaloha.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|Needs Signoff |RESOLVED Depends on| |10554 Resolution|--- |MOVED -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10358 Bob Birchall <bob@calyx.net.au> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |http://bugs.koha-community. | |org/bugzilla3/show_bug.cgi? | |id=10554 -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=10358 Katrin Fischer <katrin.fischer@bsz-bw.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |katrin.fischer@bsz-bw.de Resolution|MOVED |DUPLICATE --- Comment #6 from Katrin Fischer <katrin.fischer@bsz-bw.de> --- *** This bug has been marked as a duplicate of bug 10554 *** -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
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