[Bug 34324] New: Merge OPACProblemReport and CatalogConcern functions
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Bug ID: 34324 Summary: Merge OPACProblemReport and CatalogConcern functions Change sponsored?: --- Product: Koha Version: master Hardware: All OS: All Status: NEW Severity: enhancement Priority: P5 - low Component: Architecture, internals, and plumbing Assignee: koha-bugs@lists.koha-community.org Reporter: martin.renvoize@ptfs-europe.com QA Contact: testopia@bugs.koha-community.org I initially looked at adding the Catalog Concerns functionality into the existing OPAC Problem reports feature but quick found that troublesome. However, I still think the two sets of functionality can be merged and I designed the Catalog Concerns data structure and api's with that in mind. We should start migrating the OPAC Problem reports functionality into the Catalog concerns 'tickets' structure as the beginnings of a new 'Enquiries' module. -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |4461 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=4461 [Bug 4461] Add a context-sensitive report a problem process -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |31028 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31028 [Bug 31028] Add 'Report a concern' feature for patrons to report concerns about catalog records -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Blocks| |34255 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34255 [Bug 34255] Add an enquiry/request/workflow management module -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tomascohen@gmail.com --- Comment #1 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- *** Bug 25466 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |35616 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 [Bug 35616] Add a 'source' field to Koha::Tickets to denote the path taken to report the ticket -- You are receiving this mail because: You are watching all bug changes. You are the assignee for the bug.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on|31028 | Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31028 [Bug 31028] Add 'Report a concern' feature for patrons to report concerns about catalog records -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |35625 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35625 [Bug 35625] Add support for system flag to additional fields -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Assignee|koha-bugs@lists.koha-commun |martin.renvoize@ptfs-europe |ity.org |.com -- You are receiving this mail because: You are the assignee for the bug. You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |35287 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35287 [Bug 35287] Add additional fields support to ERM Licenses -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #2 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Only 'Bug 35287: Preparation: Extend AdditionalFields Mixin' is actually required from bug 35287 in the dependencies.. I'm tempted to split that out into it's own bug. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #3 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160199 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160199&action=edit Bug 34324: Add opac_problem to source enum of tickets -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #4 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160200 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160200&action=edit Bug 34324: Add relationship aliases -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #5 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160201 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160201&action=edit Bug 34324: Add support for additional fields to /tickets We need to store page_url as part of the opac_report functionality. Rather than adding fields to the core tickets table, it makes sense to utilise the additional_fields functionality. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #6 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160202 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160202&action=edit Bug 34324: Add additional_field_value to definitions -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #7 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160203 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160203&action=edit Bug 34324: API Tests -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #8 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160204 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160204&action=edit Bug 34324: Make biblio_id a nullable field -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #9 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160205 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160205&action=edit Bug 34324: Add 'Report a problem' modal This patch adds a modal for reporting opac problems. This will allow us to remove the controller and template code for the feature. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #10 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Created attachment 160206 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=160206&action=edit Bug 34324: Add page_url to additional_fields -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #11 from Martin Renvoize <martin.renvoize@ptfs-europe.com> --- Work in progress.. still to do. 1) Re-implement/extend tickets endpoint to accept a target for who to notify by email on new submissions (we already do this for catalogue concerns, but it's hard coded to cataloguer email.. maybe we should expose it in a header as an option instead... or perhaps bing on source + audience) 2) Convert staff side interface to use the display framework built for catalog concerns. 3) Migrate existing problem reports into tickets 4) Drop the old controllers and tables -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |35628 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35628 [Bug 35628] Add additional statuses to catalog concerns -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Bug 34324 depends on bug 35616, which changed state. Bug 35616 Summary: Add a 'source' field to Koha::Tickets to denote the path taken to report the ticket https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35616 What |Removed |Added ---------------------------------------------------------------------------- Status|Needs documenting |RESOLVED Resolution|--- |FIXED -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Bug 34324 depends on bug 35628, which changed state. Bug 35628 Summary: Add optional statuses to catalog concerns https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35628 What |Removed |Added ---------------------------------------------------------------------------- Status|Needs documenting |RESOLVED Resolution|--- |FIXED -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160199|0 |1 is obsolete| | --- Comment #12 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173580 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173580&action=edit Bug 34324: Add opac_problem to source enum of tickets -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160200|0 |1 is obsolete| | --- Comment #13 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173581 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173581&action=edit Bug 34324: Add relationship aliases -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160201|0 |1 is obsolete| | --- Comment #14 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173582 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173582&action=edit Bug 34324: Add support for additional fields to /tickets We need to store page_url as part of the opac_report functionality. Rather than adding fields to the core tickets table, it makes sense to utilise the additional_fields functionality. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160202|0 |1 is obsolete| | --- Comment #15 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173583 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173583&action=edit Bug 34324: Add additional_field_value to definitions -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160203|0 |1 is obsolete| | --- Comment #16 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173584 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173584&action=edit Bug 34324: API Tests -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160204|0 |1 is obsolete| | --- Comment #17 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173585 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173585&action=edit Bug 34324: Make biblio_id a nullable field -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160205|0 |1 is obsolete| | --- Comment #18 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173586 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173586&action=edit Bug 34324: Add 'Report a problem' modal This patch adds a modal for reporting opac problems. This will allow us to remove the controller and template code for the feature. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #160206|0 |1 is obsolete| | --- Comment #19 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173587 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173587&action=edit Bug 34324: Add page_url to additional_fields -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |37912 Referenced Bugs: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37912 [Bug 37912] Catalog concerns - Broken link under concern title -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #173580|0 |1 is obsolete| | --- Comment #20 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173671 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173671&action=edit Bug 34324: Add opac_problem to source enum of tickets -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #173581|0 |1 is obsolete| | --- Comment #21 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173672 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173672&action=edit Bug 34324: Add relationship aliases -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #173582|0 |1 is obsolete| | --- Comment #22 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173673 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173673&action=edit Bug 34324: Add support for additional fields to /tickets We need to store page_url as part of the opac_report functionality. Rather than adding fields to the core tickets table, it makes sense to utilise the additional_fields functionality. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #173583|0 |1 is obsolete| | --- Comment #23 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173674 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173674&action=edit Bug 34324: Add additional_field_value to definitions -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #173584|0 |1 is obsolete| | --- Comment #24 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173675 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173675&action=edit Bug 34324: API Tests -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #173585|0 |1 is obsolete| | --- Comment #25 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173676 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173676&action=edit Bug 34324: Make biblio_id a nullable field -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #173586|0 |1 is obsolete| | --- Comment #26 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173677 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173677&action=edit Bug 34324: Add 'Report a problem' modal This patch adds a modal for reporting opac problems. This will allow us to remove the controller and template code for the feature. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #173587|0 |1 is obsolete| | --- Comment #27 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173678 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173678&action=edit Bug 34324: Add page_url to additional_fields -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #28 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173679 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173679&action=edit Bug 34324: Next steps commented -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #29 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Created attachment 173680 --> https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=173680&action=edit Bug 34324: Add preview to catalog concerns summary table This patch adds the first 80 characters of the body of the message as a preview in the details field of the summary page of catalog concerns. This is to bring us more in line with what OPAC Problem reports currently displays in it's table. -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 --- Comment #30 from Martin Renvoize (ashimema) <martin.renvoize@ptfs-europe.com> --- Rebased and ready for next steps when I get a moment -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Bug 34324 depends on bug 37912, which changed state. Bug 37912 Summary: Catalog concerns - Broken link under concern title https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=37912 What |Removed |Added ---------------------------------------------------------------------------- Status|Needs documenting |RESOLVED Resolution|--- |FIXED -- You are receiving this mail because: You are watching all bug changes.
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324 Bug 34324 depends on bug 35287, which changed state. Bug 35287 Summary: Add additional fields support to ERM licenses https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35287 What |Removed |Added ---------------------------------------------------------------------------- Status|Needs documenting |RESOLVED Resolution|--- |FIXED -- You are receiving this mail because: You are watching all bug changes.
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