I'm just out of the bug squash party in #koha and we got tripped up a little by some problems, with bugs.koha.org becoming unreachable at one point and sorting bugs in random order in the display. How should we handle this?
Sorry if bugzilla wigged out - Si is trying to get a server set up in the USA, I suspect if that gets sorted we might move the koha site and acoutrements there to see if that will help.
The summary: If katipo are willing to upgrade/bugfix bugzilla and we can remove the "must register" limit, I think that's best for 2.4, unless there's a brilliant solution that I don't know?
I don't know if you can take out the must register bit? Anyone else know?
1. Upgrade bugzilla
Hopefully, the kind people at katipo are happy to continue hosting bugzilla. It looks like there's some new versions out, according to http://www.bugzilla.org/ which may help solve some of the bugs.
Yep looks like a new one last month might be good.
If the problems with connecting are due to ISPs, they're probably going to be a risk whatever we do.
Yep
2b RT http://www.bestpractical.com/rt/
+ It's probably the closest perl-based competitor to Bugzilla. + Users don't have to register to submit bugs. + Email commands possible. - Last place I know that tried to install it claimed it was too complex.
We've got this up and running as well. We use it for one of our clients to use to request work - rather than to report bugs - we've kept the two seperate to date. They do find it easier to use, and so I'm guessing everyone else would too :-) Cheers R -- ----------------------------- Rachel Hamilton-Williams General Manager Katipo Communications Ltd Phone: +64-4-934 1285 Mobile: 021 389 128 E-mail: rachel@katipo.co.nz Web: www.katipo.co.nz