19 Nov
2011
19 Nov
'11
1:12 a.m.
On 19/11/11 09:06, Breeding, Marshall wrote:
This approach accommodates for the common situation where many different firms provide support services for the same software. What it doesn’t do is account for a given library working with multiple support vendors, which I believe is the rare case.
-marshall
We are involved in one situation where an overseas Koha hosting provider hosts the library and we provide local training and support. We have had another similar situation in the past, but we now host that library. These may or may not be isolated examples. Bob Birchall Calyx